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Knowledge Management Expert
1 week ago
AIA Shared Services is on a mission to create a healthier, more sustainable future for everyone. We're seeking a talented Knowledge Management Expert to join our Australia and New Zealand Operations team.
In this role, you'll work closely with key stakeholders to initiate and deliver Knowledge Management projects, initiatives, and changes or enhancements that drive operational efficiency and process improvement. Your expertise will be essential in identifying opportunities for growth and development, and developing strategies to achieve our goals.
Your Key Responsibilities:
- Support knowledge sharing and collaboration across teams and departments.
- Develop and implement effective knowledge management systems and processes.
- Collaborate with stakeholders and Subject Matter Experts to design and implement process improvements.
- Lead process engineering in collaboration with relevant parties to ensure high service quality.
