Virtual Workplace Technical Specialist with Citrix

5 days ago


Klang, Selangor, Malaysia Cognizant Full time

Role Overview

This role is a critical part of our team responsible for delivering virtual desktop technical capabilities. The ideal candidate will have experience in design, integration of new and future technologies, project and BAU support.

We are seeking a skilled professional to work closely with other technical teams to deliver strategic direction and expansion of the client Virtual desktop infrastructure.

The role involves maintaining expertise, working with other client Group Operations teams plus with third parties to keep up to date with internal strategy and vendor current and future technologies and strategies.

  • Key Responsibilities:
  • Develop business cases for usage of the correct desktop platforms to local and global customers.
  • Ensure all relevant project proposals align with the global strategy and are optimised for the end users.
  • Keep track of technical debt and provide solutions to mitigate.
  • Directly responsible for building new global Virtual Desktop Product and migrating use cases to the new product.
  • Provide consultancy services to users not currently on Client Group Operations managed services.
  • Support for all clients GO managed virtual desktops worldwide.


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