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Senior Quality Assurance Manager

2 weeks ago


Petaling Jaya, Selangor, Malaysia Grab Full time
Job Overview

The Platform Quality & Experience team at Grab is comprised of passionate individuals dedicated to maintaining and improving the experience of users on our platform. This dynamic group is at the heart of our operations, ensuring that each interaction is smooth and consistent. We believe in insights from user behavior and data analysis to foster a positive experience for everyone involved with Grab, from driver and delivery-partners to merchant-partners and consumers.

This role plays a pivotal part in overseeing the quality of users on our platform which in turn affects the user experience on the platform. The selected candidate will be responsible for driving project rollouts across teams, ensuring they meet quality standards and enhance user experience.