Global IT Operations Engineer

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Promapp Full time
About the Role

This position involves the implementation, administration, maintenance, and evolution of global Nintex enterprise systems and network. As part of the Infrastructure team, you will ensure the stability, reliability, and security of our infrastructure and systems.

Your key responsibilities will include:

  • Configuring and administering core enterprise systems.
  • Managing LAN/WAN systems, including Internet services, firewalls, and security systems.
  • Monitoring system performance and executing proactive maintenance.
  • Participating in security investigations and audits.
  • Automating and improving processes using scripting technologies.
  • Providing tier 2 support for the internal IT Support team.

To succeed in this role, you should have:

  • At least 2 years' experience in a Systems and/or Network Engineering role.
  • Strong problem-solving and troubleshooting skills.
  • The ability to communicate effectively with remote teams and end-users.
  • Excellent time management and organizational skills.
  • Strong customer service skills and a team focus.


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