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Insurance Industry Professional

1 week ago

George Town, Penang, Malaysia Tony Ng & Associates Full time
Job Overview

Tony Ng & Associates Sdn. Bhd., a renowned financial services firm, has been serving clients nationwide for over 40 years. With total revenues exceeding RM100 million, we are one of the largest insurance agencies in Malaysia.

About the Role

We are seeking a highly skilled Customer Experience Executive to join our forefront team in providing excellent customer experience in the exciting insurance industry.

Key Responsibilities
  • Provide exceptional customer service as the first point of contact for clients.
  • Guide customers through our products and services while maintaining high levels of satisfaction.
  • Work collaboratively in a fast-paced environment to ensure quality customer services.
Requirements
  • Native English language skills with ability to speak Bahasa Malaysia.
  • Calm and quick thinking to provide solutions in all situations.
  • Call Center and customer fronting experience.
  • Fresh graduates welcomed to apply, with training provided.
Benefits

We offer a comprehensive benefits package, including opportunities for career growth and development.