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Travel Industry Operations Supervisor

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time
Job Description
This role involves supervising a group of customer advisors, responsible for their day-to-day work and attendance monitoring in accordance with organization policy and applicable legal requirements. The successful candidate will identify performance-related issues, develop an action plan for improvement, and implement corrective action up to and including termination of employment.

The ideal candidate will have strong communication skills with proficiency in both English and Malay. They should be able to work well under pressure and follow through on items to completion. Ability to lead a team in multi-tasking, prioritization, and meeting timelines on deliverables is essential.