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Sales Operations Manager

2 months ago

Klang, Selangor, Malaysia TIME's group Full time
About Us

TIME's Group is a pioneering senior care center that places significant emphasis on Traditional Chinese Medicine (TCM). Our commitment to transforming the senior care industry, both locally and globally, has led us to extend our services to additional locations.

Job DescriptionAdministrative Management

We are seeking a highly skilled and experienced Sales Operations Manager to oversee our day-to-day administrative operations, ensuring smooth and efficient workflows. The ideal candidate will have a proven track record of managing and coordinating administrative staff, including receptionists, clerical workers, and other support roles.

  • Key Responsibilities:
  • Develop and implement effective administrative policies and procedures.
  • Manage and coordinate administrative staff to ensure seamless day-to-day operations.
Sales Strategy and Execution

We are looking for a highly motivated and results-driven Business Development Manager to lead our sales team in identifying and pursuing new business opportunities. The ideal candidate will have a strong background in sales strategy and execution, with a proven track record of achieving revenue targets.

  • Key Responsibilities:
  • Develop and execute sales strategies to achieve revenue targets.
  • Lead the sales team in identifying and pursuing new business opportunities.
  • Establish and maintain relationships with key clients, partners, and stakeholders.
Customer Relationship Management

We are seeking a highly skilled and experienced Sales and Marketing Coordinator to ensure excellent customer service delivery by our administrative and sales teams. The ideal candidate will have a strong background in customer relationship management, with a proven track record of addressing customer queries, concerns, and feedback in a timely and professional manner.

  • Key Responsibilities:
  • Ensure excellent customer service delivery by our administrative and sales teams.
  • Address customer queries, concerns, and feedback in a timely and professional manner.
Reporting and Analysis

We are looking for a highly skilled and experienced Administrative and Sales Team Lead to generate regular reports on administrative and sales activities for management review. The ideal candidate will have a strong background in data analysis, with a proven track record of identifying trends and areas for improvement.

  • Key Responsibilities:
  • Generate regular reports on administrative and sales activities for management review.
  • Analyze data and metrics to identify trends and areas for improvement.
Qualifications and Requirements

We are seeking a highly skilled and experienced candidate with a strong background in sales operations, customer relationship management, and data analysis. The ideal candidate will have at least 1 year of working experience and a good understanding of business operations.

  • Key Requirements:
  • At least 1 year of working experience.
  • Fresh graduates are encouraged to apply.
  • Good behavior, discipline, and communication skills.
  • Required languages: Chinese, English, Malay.