Business Process Expert

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full time

Sutherland is at the forefront of leveraging AI, automation, and data analytics to fuel business growth.

We collaborate with renowned brands to deliver tailored solutions that drive transformative results and lasting relationships.

Job Details

This role demands accuracy, organization, and attention to detail in maintaining customer records.

  • Bilding trust and rapport with clients relies heavily on effective communication, professionalism, and presentation skills.
  • Competence in English, Mandarin, and Indonesian languages is a requirement, with a mix of voice and written interactions.
Essential Qualifications

We seek applicants with a diploma and relevant work experience.

  • A minimum of 2 years of experience in customer service or call centers is required.
  • Familiarity with the Oil and Gas sector is an asset.
  • Native Indonesian speakers or locals with exceptional Indonesian language skills are preferred.


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