Process Enhancement Expert
3 days ago
We are seeking a skilled Process Enhancement Expert to join our team at Businesslist. As a key member of our financial services division, you will be responsible for analyzing data to identify opportunities for process improvement within key functions.
You will collaborate with cross-functional teams to implement recommended enhancements and assess their impact. Key responsibilities include:
- Data Analysis: Collect, analyze, and interpret data to evaluate process performance across PTP, OTC, and RTR functions.
- Inefficiency Detection: Identify inefficiencies, process bottlenecks, and potential areas for automation and standardization.
- Process Enhancement: Design and recommend process enhancements to improve accuracy, efficiency, and cost-effectiveness.
- Team Collaboration: Work closely with cross-functional teams to execute and monitor process improvement initiatives.
- KPI Development: Contribute to the development of KPIs and dashboards for ongoing performance tracking.
Responsibilities
You will be responsible for:
- Data Collection: Gather data from various sources to inform process improvement initiatives.
- Process Mapping: Create detailed process maps to visualize current processes and identify areas for improvement.
- Root Cause Analysis: Conduct root cause analysis to identify underlying causes of inefficiencies and develop recommendations for improvement.
- Implementation: Collaborate with cross-functional teams to implement recommended process enhancements and assess their impact.
Requirements
To succeed in this role, you should have strong experience in process optimization and data analysis within an SSC environment. Proficiency in Excel, data visualization tools, and ERP systems is essential, along with a solid understanding of PTP, OTC, and RTR processes.
Key qualifications include:
- Bachelor's Degree: A bachelor's degree in Business, Finance, Accounting, Data Analytics, or a related field.
- Process Improvement Experience: 2-5 years of experience in process improvement or data analysis within an SSC.
- Technical Skills: Strong analytical skills with expertise in Power BI, Tableau, and Excel.
- ERP Systems: Experience with ERP systems (SAP, Oracle, or similar) is a plus.
Benefits
We offer a comprehensive total rewards program, including performance-based bonuses, flexible benefits, and competitive compensation. Our leaders support your development through coaching and managing opportunities. You will also receive world-class training in financial services and work in a collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
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