Payment Processing Expert

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time
About the Role

We are currently looking for a highly skilled Payment Processing Expert to join our team at OCBC. The ideal candidate will have extensive experience in processing and transacting remittances, such as TT, MEPS, drafts, and other related transactions.

The successful candidate will be responsible for verifying and authorizing remittance transactions within approved limits, handling exceptions, and collaborating with the team to meet SLA targets.

This is a fantastic opportunity for individuals who possess strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Responsibilities:
  • Verify Transactions: Authorize remittance transactions within approved limits.
  • Handle Exceptions: Comply with exceptions for Callback, Signature Verification, and Payment Processing.
  • Support Team: Collaborate with the team to meet SLA targets.
  • Customer Support: Ensure quick action and resolution in managing internal and external customers' queries, feedback, and complaints.


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