Business Process Services Director
7 days ago
The role of the Head of Business Process Services plays a pivotal part in overseeing business performance related to our BPO operations. This position demands a strategic thinker with strong analytical skills and a proven track record in driving business performance and profitability.
Key responsibilities include:
- Efficiently executing business processes in compliance with company policies.
- Maintaining professional customer interactions to ensure a positive experience.
- Collaborating with teams to achieve performance targets and quality standards.
- Adhering to standard operating procedures for efficient workflow.
- Contributing to process improvements and suggesting innovative solutions.
- Providing timely and accurate reports and dashboards to customers and internal stakeholders.
Required qualifications include:
- A degree or master's holder in any field, preferably in Information Technology or related.
- No less than 15 years of experience in BPS in Malaysia.
- Extensive knowledge of the BPS industry, with a proven and credible track record.
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Business Process Improvement Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Plaza Premium Group Full timeDirector of Business Process Improvement - Plaza Premium GroupThe Director of Business Process Improvement will lead the implementation and integration of the Enterprise Resource Planning (ERP) system across Plaza Premium Group. This role requires strategic thinking and project planning, as well as leadership and team management skills to collaborate with...
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Director of Financial Services
7 days ago
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Director of Process Management
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Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeJob ResponsibilitiesThe Head of Business Process Services will be responsible for:Driving business performance and profitabilityLeading process improvements and innovation initiativesMaintaining high-quality customer relationshipsApplicants should have:Strong analytical and problem-solving skillsProven experience in leadership rolesExtensive knowledge of the...
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Service Delivery Director
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Director of Business Excellence
7 days ago
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Executive Director of Finance
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Food Service Business Director
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Director of Business Development
4 days ago
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Private Equity Administration Director
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Service Delivery Director
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Business Process Analyst
5 days ago
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Business Process Auditor
4 days ago
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Business Leadership Director
7 days ago
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Destination Services Director
7 days ago
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Junior Director of Financial Operations
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeJunior Director of Financial OperationsAbout this role:This Junior Director of Financial Operations will be responsible for providing full-range fund administration services to real estate clients. This includes preparation and review of financial statements, coordination of investor servicing activities, and maintenance of working knowledge of current...
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Business Strategy Director
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Changeitconsultancy Full timeWe are seeking a Business Strategy Director to lead daily operations, encompassing analytical, corporate finance, and management consulting tasks.This is a full-time on-site role located in Kuala Lumpur. As a Business Strategy Director, you will oversee daily operations, including analytical, corporate finance, and management consulting tasks. You will work...
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Field Service Operations Director
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ipco Ab Full timeService Delivery ExpertiseWe are looking for a highly skilled Field Service Operations Director to join our team in Southeast Asia. The successful candidate will be responsible for leading field service operations, developing strategic plans, and driving business growth.Main ResponsibilitiesLead and direct field service operations to achieve business...
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IT Service Management Director
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full timeAbout the RoleWe are seeking a highly skilled IT Service Management Director to lead our Incident, Problem, and Change Management processes across AIA. The ideal candidate will have 8+ years of experience in managing large enterprise technology IPC and a proven track record in implementing ITSM solutions.The primary objective of this role is to ensure the...
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Business Director
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Executive Director of Managed Services
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