Business Process Optimization Analyst

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia GMG Full time

About the Company

GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector, operating across the Middle East, North Africa, and Asia.

We offer a unique opportunity to work with a diverse range of international brands, including Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

About the Role

In this role, you'll have the chance to configure, implement, and maintain SAP solutions that optimize business processes related to sales, procurement, inventory management, and logistics.

Your key responsibilities include:

  1. SAP Configuration
    Configure SAP SD modules to meet business requirements
    Customize SAP functionalities to enhance system capabilities and address specific business needs
  2. Implementation
    Participate in SAP implementation projects, ensuring successful deployment of solutions
    Coordinate with project stakeholders to define project scope, timelines and deliverables
    Ensure minimal disruption to ongoing business operation
  3. Support and Maintenance
    Provide ongoing support for SAP modules, including troubleshooting issues, resolving incidents and optimizing system performance
    Collaborate with end-users to understand their requirement and provide effective solutions and support
  4. Integration and Testing
    Integrate SAP SD modules with other SAP modules and third-party applications.
    Conduct system testing, including unit testing, integration testing and user acceptance testing (UAT), to ensure quality and reliability of SAP solutions.
  5. Documentation and Training
    Document SAP configuration, processes and procedures for knowledge sharing and future reference
    Conduct training sessions for end-users on functionalities, ensuring effective adoption and utilization of SAP systems

Requirements

To succeed in this role, you'll need:

  • Degree in IT or any other relevant qualification
  • Solid understanding of SAP SD modules and underlying business processes related to procurement, inventory management, sales, and distribution
  • Excellent analytical, problem-solving, and communication skills
  • Ability to work collaboratively with cross-functional teams to achieve business objectives
  • 1-2 years of experience in SAP SD module implementation and support
  • Prior experience in the retail industry is preferred
  • Experience with SAP ECC or SAP S4 HANA


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