Business Process Optimization Analyst
3 days ago
About the Company
GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector, operating across the Middle East, North Africa, and Asia.
We offer a unique opportunity to work with a diverse range of international brands, including Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
About the Role
In this role, you'll have the chance to configure, implement, and maintain SAP solutions that optimize business processes related to sales, procurement, inventory management, and logistics.
Your key responsibilities include:
- SAP Configuration
Configure SAP SD modules to meet business requirements
Customize SAP functionalities to enhance system capabilities and address specific business needs - Implementation
Participate in SAP implementation projects, ensuring successful deployment of solutions
Coordinate with project stakeholders to define project scope, timelines and deliverables
Ensure minimal disruption to ongoing business operation - Support and Maintenance
Provide ongoing support for SAP modules, including troubleshooting issues, resolving incidents and optimizing system performance
Collaborate with end-users to understand their requirement and provide effective solutions and support - Integration and Testing
Integrate SAP SD modules with other SAP modules and third-party applications.
Conduct system testing, including unit testing, integration testing and user acceptance testing (UAT), to ensure quality and reliability of SAP solutions. - Documentation and Training
Document SAP configuration, processes and procedures for knowledge sharing and future reference
Conduct training sessions for end-users on functionalities, ensuring effective adoption and utilization of SAP systems
Requirements
To succeed in this role, you'll need:
- Degree in IT or any other relevant qualification
- Solid understanding of SAP SD modules and underlying business processes related to procurement, inventory management, sales, and distribution
- Excellent analytical, problem-solving, and communication skills
- Ability to work collaboratively with cross-functional teams to achieve business objectives
- 1-2 years of experience in SAP SD module implementation and support
- Prior experience in the retail industry is preferred
- Experience with SAP ECC or SAP S4 HANA
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