Assistant Manager

6 days ago


Petaling Jaya, Selangor, Malaysia Grab Full time

We are looking for a highly motivated and skilled Assistant Manager - Payments Governance to join our Merchant Operations team at Grab.

About the Role

The ideal candidate will have a solid background in audit, payments, and data governance, with 3 years of experience in operations or a similar role. You will be responsible for building and documenting efficient processes, as well as using SQL skills to effectively extract and manage data.

Key Responsibilities
  • Monitor and assess merchant payment and collection processes to ensure accurate payments and seamless transaction processing.
  • Maintain data accuracy and deliver a positive experience for merchants.
  • Develop automated processes to enhance operational efficiency and streamline workflows.
Requirements
  • Bachelor's Degree or higher in any field (preferably in business, finance, or actuarial science)
  • Proficiency in data analytics, with the ability to use tools such as Microsoft Excel, Power BI, and SQL

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