F&B Leadership Position

4 days ago


Butterworth, Penang, Malaysia A&W (Malaysia) Sdn Bhd Full time
Job Summary

We are seeking a highly motivated and experienced Senior Hospitality Manager to join our team at A&W (Malaysia) Sdn Bhd. As a key member of our management team, you will be responsible for leading our restaurant operations and driving business growth through exceptional customer experiences.

Key Responsibilities
  • Leadership and Team Development
    • Develop and implement strategies to improve team performance and engagement.
    • Mentor and coach team members to enhance their skills and knowledge.
  • Operations Excellence
    • Oversee all aspects of restaurant operations, including inventory management, cost control, and quality assurance.
    • Implement processes to improve efficiency, productivity, and customer satisfaction.
  • Customer Focus
    • Ensure that every customer interaction is positive and memorable.
    • Foster a culture of excellence and professionalism among your team members.
  • Safety and Security
    • Ensure that all safety and security protocols are followed at all times.
    • Conduct regular risk assessments to identify potential hazards and implement measures to mitigate them.
Requirements
  • Education and Experience
    • Degree or Diploma in any discipline.
    • At least 3 years of experience in F&B management, with a minimum of 2 years as a Manager in charge.
  • Skills and Qualifications
    • Proven track record of upholding operations and company standards.
    • Strong leadership skills with a passion for fostering a positive team environment.
    • Proficiency in restaurant operations, including inventory management and cost control.
  • Benefits
    • Staff Meal.
    • Uniform Provided.
    • Annual Leave up to 16 days.
    • Free Monthly Meal Voucher.


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