Cloud Infrastructure Technician

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Amazon Full time

At Amazon Web Services (AWS), we're committed to delivering high-quality cloud infrastructure services to our customers. As a Data Center Operations Technician, you'll play a critical role in ensuring the smooth operation of our global infrastructure.

About the Role

This is a challenging and rewarding role that requires strong technical skills and knowledge of computer/server hardware troubleshooting, networking, and data center operations. You'll work with our experienced team to resolve complex technical issues and maintain the highest levels of service quality.

  • You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.).
  • You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc.
  • You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
  • Show a strong aptitude for troubleshooting and problem solving.
Why Join Us?

We're passionate about innovation and customer satisfaction. Our inclusive culture empowers employees to deliver the best results for our customers. If you have a passion for technology and a commitment to excellence, we'd love to hear from you.



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