Hotel Operations Coordinator

7 days ago

Penang, Malaysia The Prestige Full time

The Prestige Hotel is a premium hospitality label located in the heart of Georgetown, a UNESCO world heritage site.

About The Role

This full-time position as a Front Office Duty Manager is responsible for overseeing front office operations, ensuring customer satisfaction, managing administrative tasks, handling customer service inquiries, and facilitating communication within the team.

Key Responsibilities
  • Manage front office operations to ensure seamless customer experiences.
  • Collaborate with colleagues to maintain high standards of customer service.
  • Process and manage office administration tasks efficiently.
  • Foster effective communication among team members.
Requirements
  • Bachelor's degree in Hospitality Management or related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong organizational and multitasking abilities.
  • Prior experience in the hospitality industry is an asset.

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