Business Systems Analyst

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Michael Page Full time
About Our Client

Our client is a leading global organization with a strong presence in various industries. They offer specialized expertise and services to a diverse clientele, operating internationally.

Job Description

We are seeking a highly skilled Business Systems Analyst to join our team. As a key member of our organization, you will play a crucial role in driving business growth and improvement.

  1. Collaborate with IT Business Partners to develop project or pre-project documentation, ensuring alignment with business requirements.
  2. Support the business in identifying areas for improvement, providing expert advice and guidance.
  3. Apply company knowledge and best practices to assess and optimize business processes, ensuring harmonization across regions, functions, and globally.
  4. Engage with stakeholders to identify, qualify, and prioritize business requirements, ensuring clear communication and understanding.
  5. Apply analytical techniques to optimize analysis and share best practices with the Business Partnering community.
  6. Collaborate with solution architects to identify and articulate options for potential solutions, ensuring feasibility and cost-effectiveness.
  7. Perform handover activities to ensure clear understanding and agreement on requirements and proposed designs.
  8. Obtain sign-off from stakeholders for Business Requirements, Solution Specification Document, and final deliverables.
  9. Ensure acceptance and follow-up on final deliverables, ensuring they meet stated business requirements and original design specifications.
  10. Support testing by reviewing and complementing test scripting, and supporting end-users during UAT.
  11. Provide support to the training department to ensure a smooth transition, producing process and functional documentation, and conducting training where needed.
  12. Ensure Business Change Management completion, working collaboratively with Business Partners and Project Managers to evaluate the impact of process changes on people and manage resistance.
The Successful Applicant

We are looking for a highly skilled and experienced Business Analyst or similar role holder with a strong background in business analysis and customer-facing experience. Knowledge of core MS apps is essential, and understanding of MS Power Platform is beneficial.

  1. Experience in a Business Analyst or similar role with business analysis responsibility.
  2. Experience in the Consultancy sector in a customer-facing role is a plus.
  3. Knowledge of core MS apps and understanding of MS Power Platform.
  4. Analytical skills with a curious mind and a desire to understand business processes and people's behaviors.
  5. Ability to understand the big picture and strategic objectives, displaying organizational sensitivity.
  6. Resilience to workload and pressure.
  7. Excellent communication skills, able to clearly articulate ideas, solutions, and recommendations to all levels of staff.
  8. Ability to decompose and simplify complex ideas and present them back to the business in an understandable way.
  9. Business-focused with strong interpersonal and networking skills, establishing and maintaining solid relationships with project stakeholders.
  10. Collaborative and able to work in a multicultural and multifunctional team.
  11. Positive attitude and ability to work with autonomy and ownership.
  12. Capability to run end-users' interviews, participate in meetings, and write high-quality documentation in English.
What's on Offer
  • An attractive remuneration package.
  • Be part of a globally recognized organization.
  • Enhance your stakeholder management skills.


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