Life Insurance Operations Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

Job Summary

We are seeking a highly skilled Life Insurance Operations Specialist to join our team at Zurich 56 Company Ltd. As a Policy Servicing Analyst, you will be responsible for providing operational support and business process analysis in the Life and Family department.

Key Responsibilities

  1. Process service requests and approve transactions up to authority limits assigned.
  2. Contribute to system enhancements, process improvements, and digital projects by liaising with IT and other departments.
  3. Assist supervisors in preparing business requirements, reviewing processes, and testing new systems.
  4. Develop test scripts, perform user acceptance testing, and obtain stakeholder sign-off documents.
  5. Collaborate with superiors to monitor project results, provide operational support, and analyze data.
  6. Review and recommend measures to improve existing processes and systems.

Job Requirements

Qualifications/Experience

  1. Education: A degree or diploma with relevant experience is required.
  2. Experience: Minimum 1 year of working experience in the insurance industry is preferred.

Technical Skills

  1. Essential: Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
  2. Desirable: Knowledge of life insurance products, excellent communication skills, and inter-personal skills.

What We Offer

Zurich 56 Company Ltd values the experience and expertise of its employees and offers opportunities for professional growth across various business areas.



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