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Area Delivery Supervisor

3 weeks ago

Johor Bahru, Johor, Malaysia J&T Express Full time
Job Description

The Area Delivery Supervisor will oversee the day-to-day operations of a courier services drop point/collection point/outlet within a designated area. Supervising sorting, routing, and delivery processes to ensure timely and accurate delivery of packages.

Recruiting, training, and managing a team of drivers, couriers, and support staff. Providing leadership, guidance, and support to ensure a motivated and efficient workforce.

  • Monitoring and tracking key performance indicators (KPIs) such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs.
  • Taking corrective actions to address any performance issues.