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Global Sales Customer Excellence Team Lead

2 weeks ago

Johor Bahru, Johor, Malaysia Kuehne + Nagel AS Full time
Job Description

We are seeking a highly skilled Global Sales Customer Excellence Team Lead to join our team at Kuehne + Nagel AS. As a key member of our organization, you will be responsible for leading and managing the Global Sales Customer Excellence team, ensuring alignment with company goals and objectives.

Your Key Responsibilities:
  • Team Management: Execute administrative tasks such as holiday management, employee performance reviews, and more.
  • Tender Management Strategy: Support the definition of tender management strategies, develop work processes, and establish a sustainable organizational structure.
  • Pipeline Planning: Align with stakeholders to ensure pipeline planning and capacity management.
  • Tender Performance Review: Conduct regular performance reviews with direct and indirect stakeholders.

In this role, you will also be responsible for deploying improvement action plans, sharing best practices, and supporting RFI response preparation. You will work closely with Key Account Managers to analyze tender requirements, define strategies, and prepare tender responses.