Business Process Improvement Specialist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia ACCA Careers Full time

Join Our Team as a Payroll Business Solutions Expert

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We are seeking a highly skilled and experienced Senior Associate to join our team as a Payroll Business Solutions Expert. In this role, you will be responsible for leading new client onboarding and serving as the Project Manager for payroll client implementations, ensuring smooth setup and ongoing payroll processing.

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Your Key Responsibilities

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  • Manage the daily workflow and deadlines of the payroll team, ensuring efficient operations.\
  • Review team deliverables for each payroll client within the portfolio, ensuring the accurate and timely processing of payroll data, including new hires, terminations, and pay-data changes, while ensuring compliance with federal, state, and local payroll laws, regulations, and best practices.\
  • Lead new client onboarding and serve as the Project Manager for payroll client implementations, ensuring smooth setup and ongoing payroll processing.\
  • Facilitate payroll-related audits by supervising the team in providing necessary records and documentation to statutory bodies such as the Inland Revenue Department.\
  • Identify opportunities for process improvements and recommend updates to payroll procedures and internal controls, aligning with industry best practices.\
  • Collaborate closely with clients and liaise with various government agencies, including the Inland Revenue, EPF, SOCSO, HRDF, and others, to ensure compliance and address payroll-related matters.\

Key Qualifications

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  • A minimum of 4 years of relevant experience in payroll processing.\
  • Proficient in both written and spoken English and Bahasa Malaysia.\
  • Strong time management and organizational skills with the ability to prioritize tasks effectively.\
  • Highly diligent, responsible, and detail-oriented, with a proven ability to meet tight deadlines.\
  • Excellent analytical and problem-solving abilities.\
  • Proficient in using payroll software.\

About ACCA Careers

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We are a global organization with a shared vision of making an impact that matters. We believe in empowering our people to be leaders at all levels, and we are committed to creating positive work experiences that foster a culture of respect and inclusion.



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