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Resort Experience Specialist

1 week ago

Ipoh, Perak, Malaysia Club Med Full time

Club Med Resort Experience Specialist

We are looking for a highly motivated and experienced individual to join our team as a Resort Experience Specialist. In this role, you will be responsible for delivering exceptional guest experiences and creating memorable moments for our visitors.

Key Responsibilities:

  • Coordinate and promote the Meetings and Events space within the Resort.
  • Supervise a team of employees and develop their skills to provide exceptional service.
  • Maintain high-quality services, customer satisfaction, and loyalty by ensuring exceptional guest experiences.
  • Optimize local sales related to Meetings and Events services in collaboration with other departments.
  • Build strong relationships with local authorities and maintain good communication with Management.