Regional HR Coordinator, APAC

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Symphony EYC Full time

SymphonyAI seeks an experienced HR Generalist to support a diverse range of HR activities across the Asia Pacific region.

Job Description
  1. Employee Lifecycle Management:
  • New Hire Onboarding: Manage the full lifecycle of new hire onboarding, including delivering orientations and ensuring a seamless transition for employees.
  • Exit Interviews: Conduct exit interviews and manage the offboarding process, sharing feedback with HRBPs and managers to drive continuous improvement.
  • Employment Verification: Handle employment verification processes for specific countries within the region, maintaining compliance with local laws and regulations.
  • Employee File Management: Manage and update employee files, ensuring accurate and up-to-date records.
APAC Visa and Immigration Specialist:
  • Visa Lifecycle Management: Manage the full visa life cycle (new applications, renewals) for Employment Pass, DP, and Special Pass across the APAC region.
  • Liaison and Compliance: Liaise with government agencies, legal teams, immigration partners, and employees to ensure smooth visa processing and compliance.
HR Systems and Data Management:
  • Data Integrity: Partner with the HR systems team to maintain data integrity, processes, and foundational record-keeping elements across our HR tech stack.
HR Documentation:
  • Preparation and Issuance: Prepare HR and administration-related letters and documents, including but not limited to visa support letters, employment contracts, offer letters, confirmation letters, and employment reference letters.
Payroll and Benefits Administration Support:
  • Payroll Processing: Assist with data entry and verification for payroll processing, ensuring accuracy and timeliness.
  • Benefits Enrolment: Coordinate benefits enrolment and termination processes for employees, liaising with payroll providers and benefits administrators to resolve issues and ensure accuracy.
Employee Support:
  • First Point of Contact: Serve as the first point of contact for employees and HRBPs, delivering high-quality service and support in a timely manner.
  • Time Off Policies: Respond to employee queries related to time off policies and administration in our time management system.
Facilities and Event Management:
  • Office Operations: Oversee general office operations, ensuring a safe and productive work environment.
  • Event Planning: Plan and execute company events, meetings, and conferences, ensuring logistical efficiency and budget adherence.
Additional Responsibilities:
  • Process Improvement: Contribute to continuous improvement of HR processes and procedures, identifying areas for enhancement and implementing changes.
  • Issue Resolution: Proactively identify and address HR-related issues and risks, ensuring prompt resolution and minimizing disruption.
  • Ad-Hoc Duties: Perform ad-hoc duties as and when required, demonstrating flexibility and adaptability.
Requirements
  1. Experience: 5+ years of hands-on experience in all aspects of HR administration, focusing on APAC regions.
  2. Technical Skills: Proficient in using Microsoft Office Suite, including Excel and Outlook, as well as HRIS and Talent Acquisition platforms such as UKG, Workday, ADP, ICIMS, Greenhouse.
  3. Knowledge: Understanding of APAC employment laws and regulations, ensuring compliance and mitigating risk.
  4. Interpersonal Skills: Team player with strong interpersonal and negotiation skills, able to build effective relationships with colleagues and stakeholders.
  5. Organizational Skills: Detail-oriented and highly organized, able to work comfortably under pressure, and meet required deadlines.

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