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Enterprise Software Support Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Full time
About the Role

We are seeking a highly skilled Enterprise Software Support Specialist to join our team in Kuala Lumpur, Malaysia. The successful candidate will be responsible for providing comprehensive support for Corporate Credit Processing systems, ensuring seamless operations and optimal system availability.

The ideal candidate will have extensive experience in IT service delivery, with a strong background in application management and technical troubleshooting. They will possess excellent communication skills, with the ability to effectively collaborate with various teams, including Tech Infra, application services, and solutioning teams.

Key Responsibilities:
  • Provide BAU support for Corporate Credit Processing systems, including REACH, Morning Excess, Default & Recovery, Global CIF, Global ADMIN IS, FOCUS systems in bank.
  • Ensure operational support and system availability, meeting SLI targets for online and batch deliverables.
  • Support diverse jurisdictions, comprising of SG, MY, CN, International, BOS.
About NTT DATA

NTT DATA is a global leader in business and technology services, serving 75% of the Fortune Global 100 companies. We are committed to helping clients innovate, optimize, and transform for long-term success. With a diverse team of experts in over 50 countries, we provide a range of services, including business and technology consulting, data and artificial intelligence, industry solutions, and application development and management.