Client Engagement Specialist

23 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Experian Health Full time
About Us

At Experian Health, we empower organizations to achieve their full potential by providing innovative solutions. Our unique combination of data, analytics, and software enables clients to make informed decisions, improve patient outcomes, and reduce costs.

We operate across multiple industries, leveraging our expertise to drive growth and success. With a global presence and a team of 22,500 professionals, we are committed to delivering exceptional results and making a positive impact.

We invest in our people and cutting-edge technologies to stay ahead of the curve. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we are proud to be a leader in our industry. Learn more about our journey at experianplc.com.

Your Role

We are seeking an experienced Client Engagement Specialist to join our dynamic team. In this role, you will be responsible for promoting Experian proprietary risk management solutions amongst business users. You will work closely with different teams within our organization, gaining exposure to diverse departments and valuable work experience.

This is an exciting opportunity to develop your client engagement and selling skills. You will be expected to:

  • Provide exceptional customer service and support
  • Demonstrate a high level of attention to detail and commitment to performing duties related to daily operational processes
  • Challenge when appropriate and drive activity within business areas

We offer ample training and guidance to help you succeed in this role. If you are highly self-motivated, possess strong interpersonal and communication skills, and have a passion for sales, we encourage you to apply.

Key Responsibilities

As a Client Engagement Specialist, you will be responsible for:

  • Supporting various operational functions within our organization
  • Assisting with day-to-day tasks and promoting Experian proprietary risk management solutions
  • Working closely with different teams within our organization to gain exposure to diverse departments and valuable work experience
Requirements

To be successful in this role, you should possess the following skills and qualifications:

  • 1 year of sales experience preferred – SME sales experience will be an added advantage
  • Extensive knowledge of operations and experience working in a fast-paced environment or a related financial institution
  • Proficiency in MS Excel and other essential software tools is considered an added advantage
Our Culture

We truly celebrate our people's uniqueness and take our people agenda very seriously. We focus on what truly matters: DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people-first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work, and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Let's create a better tomorrow together



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