System Support Engineer

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

The System Support Engineer role at OCBC Bank is focused on ensuring the smooth operation of our banking applications.

About the Job

This is a key position that requires strong technical expertise and excellent problem-solving skills.

Main Responsibilities
  • Provide Application Support
  • Conduct Root Cause Analysis and Troubleshoot Issues
  • Collaborate with Development Team for Solution Implementation
  • Maintain Application Health and Performance
Requirements
  • Knowledge of Silverlake Integrated Banking System (SIBS) or Silverlake Integrated Card System (SICS)
  • Experience in AS400 programming using RPG/LE, CL/LE, Control-M, and Connect Direct
  • Familiarity with online channel design and support using handler method and batch job execution
  • Excellent communication and teamwork skills
  • Ability to work flexibly for offsite standby support


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