Field Service Senior Executive
2 weeks ago
We are seeking a highly skilled and experienced Field Service Senior Executive to join our team at Isuzu Malaysia. As a key member of our technical support team, you will be responsible for providing expert technical support and troubleshooting services to our customers.
Key Responsibilities- Troubleshoot and Resolve Technical Issues: Utilize your technical expertise to diagnose and resolve complex technical problems with Isuzu products.
- Technical Support and Query Resolution: Provide timely and effective support to customers through various channels, including I-Net.
- Report Generation and Analysis: Prepare and analyze technical reports to identify trends and areas for improvement.
- Endemic Technical Issue Reporting: Identify and report endemic technical issues to our headquarters via the Field Service Department.
- Ad-Hoc Tasks: Perform various tasks as assigned by your superior.
- Qualifications: Diploma or Degree in Automotive Engineering.
- Experience: Minimum 5 years of experience in the automotive field.
- Personal Qualities: Integrity, trustworthiness, team player, action-oriented, planning capabilities, and process-oriented.
- Attractive Remuneration Package
- Strategic Location
- Medical Benefits Covering Family Members
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Field service senior executive
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Kuching, Sarawak, Malaysia TIME's Group Full timeField Service Senior Executive (technical support based in Kuching) Add expected salary to your profile for insights Troubleshoot, analyze, and rectify technical problems of Isuzu products. To support and reply to technical queries in I – Net. To prepare reports and tabulate technical issues. To report any endemic technical issue to HQ via Field Service...
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