Client Relations Coordinator

5 days ago


Kajang Municipal Council, Malaysia Sonoco Full time
Our Mission
To provide outstanding global services to packaged goods companies by interpreting their brand and packaging vision across all media. We strive to deliver services efficiently and effectively, helping our clients achieve their goals.

Job Summary
The Client Service Representative will be part of our Client Service team, responsible for day-to-day client account management. Key responsibilities include:
  1. Coordinating with the Client Service team to meet client requirements.
  2. Communicating with clients regarding project timelines and requirements.
  3. Managing pre-artwork build activities using standard working practices.
  4. Tracking project progress and notifying account leads of potential delays.
  5. Coordinating with production resources and releasing completed products on time.
  6. Assisting with quote preparation and client billing.
  7. Supporting junior staff development within the designated client account.


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