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Operations Management Specialist
7 days ago
We are seeking a highly motivated and organized individual to fill the role of operations management specialist. In this position, you will be responsible for coordinating logistics, managing supply chain, and providing exceptional customer service. If you have a passion for operational excellence and a keen eye for detail, we encourage you to apply.
Key Responsibilities:- Logistics Management: Coordinating with Logistics on shipments and delivery to the customers.
- Supply Chain Optimization: Ensuring timely processing activities such as customers' orders/booking/rescheduling, timely shipments, and billing.
- Customer Returns: Coordinating customer returns and processing the necessary documentation such as RMA and credit/debit notes.
- Customer Support: Handle customer inquiries/RFQ/sample requests.
- Invoicing: Process hub pull invoicing if customer participates in VMI/SMI program.
- Candidate must possess at least a Bachelor's Degree in Business Administration or a relevant course.
- Applicants must be willing to work in Penang.
- Strong communication and interpersonal skills without lacking confidence, especially when handling customer calls.
- Fresh graduates are welcomed to apply.
- Good communication skills in English.
