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Livestream Operations Manager
2 weeks ago
Tech Harvest Capital is seeking a highly organized and detail-oriented E-commerce Support Specialist to join our team. As a key member of our sales team, you will be responsible for managing the back-end operations of our livestreams and e-commerce platform.
Key Responsibilities:
- This role involves managing livestream back-end related matters, including streamer management, vouchers, banners, and more.
- You will act as a back-end admin during official live shows, ensuring a smooth flow of events and resolving any technical issues that may arise.
- The successful candidate will be responsible for responding to customer and seller inquiries on livestream, providing prompt and effective solutions to their concerns.
- We need someone who can generate creatives for ad-hoc livestream requests and assist in managing the workflow of the team to ensure all submissions and tasks are completed in a timely manner.
- This position also involves preparing and managing materials (images, videos, and reels) for daily social media posting on various platforms, including Facebook, Instagram, TikTok, and Shopee Mall Feed Post.
- The candidate will be responsible for preparing, managing, and maintaining product catalogs on the website and marketplaces, ensuring accuracy and up-to-date information.
- We are looking for a creative individual who can develop and edit videos for social media content, showcasing our products and services in an engaging and compelling way.
- This role may involve performing other ad-hoc tasks as assigned by management.
