Digital Review Specialist

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

About this Opportunity:

Cognizant is a leading technology company that helps clients modernize their businesses. We're looking for a highly skilled Content Review professional to join our team.

Job Description:

  1. Analyze user reports regarding website content and identify non-compliant content on creator channels
  2. Moderate and flag non-compliant content in a timely manner
  3. Collaborate with cross-functional teams to resolve inquiries and escalate issues outside policy
  4. Fulfill productivity and quality requirements of the client
  5. Identify inefficiencies in workflows and suggest improvements

Requirements:

  • A minimum of 6 months of professional work experience (preferable from BPO industry)
  • Diploma and above
  • Moderate to high proficiency in using Google products, including YouTube, Gmail, Calendar, and Google Drive
  • Knowledgeable about channels providing on-demand video content
  • Experience with confidential information collection and management (preferable)


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