Content Review Specialist

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time
Job Description

We are seeking a highly skilled and detail-oriented individual to join our team as a Content Review Specialist. As a key member of our team, you will be responsible for reviewing user-generated content on social media platforms to ensure it meets our client's policies and guidelines.

In this role, you will work independently to review sensitive content, including text, images, and videos, and make accurate decisions based on our client's policies. You will also be required to maintain a high degree of confidentiality while meeting strict deadlines.

Your responsibilities will include:

  • Moderating content to ensure accuracy and precision in compliance with client policies and guidelines
  • Gaining a full understanding and in-depth knowledge of client policies and guidelines
  • Reviewing user-generated content, including text, images, audios, and videos
  • Identifying improvement opportunities and solutions to problems
  • Analyzing and identifying content that is not in compliance with requirements and flagging for action in a timely manner

To succeed in this role, you must have excellent analytical and research skills, be able to work independently, and have a neutral mindset towards different content that needs classification.

You will be part of a fast-paced team environment and will be required to manage critical situations with minimum supervision.



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