Content Review Team Lead
4 days ago
Cognizant is seeking a highly skilled Content Reviewer to join our team. As a Content Reviewer, you will be responsible for auditing content and providing meaningful insights to identify knowledge gaps and training opportunities.
The ideal candidate will have excellent written, reading, and spoken communication skills in English and a strong understanding of local culture. Additionally, they will have good analytical and research skills, experience in an international technical support environment, and the ability to approach problems logically.
Key Responsibilities:
- Audit user-generated content and editorial generated content, including text, images, audios, and videos
- Review sensitive content, sometimes involving graphic or otherwise disturbing text/videos/images
- Coach team members based on audit findings, performance, and compliance
- Drive new instructions received from clients across teams
Requirements:
- Excellent written, reading, and spoken communication skills in English
- Strong analytical and research skills
- Experience in an international technical support environment
- Ability to approach problems logically
- Comfortable working with explicit and sensitive content
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