Reviewer for IT Services and Consulting

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

We are seeking a highly skilled Solutions Analyst with Content Expertise to join our team at Cognizant. As a key member of our recruitment team, you will be responsible for reviewing user-generated content and editorial generated content to ensure it meets our high standards.

Responsibilities:

The successful candidate will be responsible for:

  • Sensitive Content Review: Review sensitive content, sometimes involving graphic or otherwise disturbing text/videos/images, to ensure it complies with our client's policies and guidelines.
  • Problem Solving: Identify improvement opportunities and solutions to problems, and analyze and identify content that is not in compliance with requirements and flag for action in a timely manner.
  • Communication: Maintain clear and effective communication with team members and stakeholders, and recognize trends and patterns and escalate issues outside of the established policies.
  • Market Insights: Use market-specific knowledge and insights to spot and scope solutions to improve the support of the user community.
Requirements:

To succeed in this role, you will need:

  • Mid-Senior Level experience in solutions analysis or a related field.
  • Full-time commitment to our team.
  • Information Technology skills and knowledge.
  • IT Services and IT Consulting industry expertise.


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