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Junior Technical Consultant

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia TeamLogic IT, Vancouver, WA Full time

About the Role

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at TeamLogic IT in Vancouver, WA. As a key member of our technical team, you will play a critical role in maintaining the stability of our operations and developing innovative solutions for our clients.

Key Responsibilities

  • Design and implement end-to-end technical solutions for our clients, utilizing your expertise in structured programming concepts, JavaScript, HTML/CSS, SQL, and cloud applications.
  • Identify, diagnose, and resolve technical issues and requests related to our platform, ensuring seamless stakeholder experience.
  • Collaborate with cross-functional stakeholders, including product owners, scrum masters, and other technical teams, to deliver high-quality solutions in an Agile delivery model.
  • Stay up-to-date with industry trends and best practices, applying your knowledge to drive innovation and improvement in our technical processes.
  • Communicate effectively with both technical and non-technical stakeholders, providing timely and proactive operational assistance in a fast-paced, global environment.

Requirements

  • Proven experience in technical support and solution development, with a strong foundation in structured programming concepts, JavaScript, HTML/CSS, SQL, and cloud applications.
  • Excellent communication and analytical skills, with the ability to work in a fast-paced, global environment.
  • Fluency in both written and spoken English, with a customer-oriented mindset and a proactive approach to problem-solving.
  • A strong desire to learn and grow, with a willingness to take on new challenges and responsibilities.

About TeamLogic IT

TeamLogic IT is a leading provider of IT solutions and services, dedicated to helping businesses succeed in today's fast-paced digital landscape. We offer a dynamic and supportive work environment, with opportunities for growth and development in a rapidly evolving industry.