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Insurance Operations Coordinator

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Lancesoft Malaysia Full time

At Lancesoft Malaysia, we are seeking a highly motivated and organized individual to join our team as an Insurance Operations Coordinator. This role will involve providing exceptional customer service to clients over phone calls or emails, handling email correspondences, and liaising with internal & external clients in a positive manner for effective problem resolution.

Key Responsibilities
  1. Provide quality customer service to clients over phone call or email.
  2. Handle email correspondences, and liaise with internal & external clients in a positive manner for effective problem resolution.
  3. Ensure final outputs (calls, emails or tasks) are of good quality and consistent with the Standard Operating Procedures and Service Level Agreement assigned.
About Us

We offer a dynamic and supportive work environment where you can grow your career and develop new skills. As an Insurance Operations Coordinator, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer service.

Requirements

To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as a strong ability to multitask and prioritize tasks effectively. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.