Employee Data Administration Expert

2 days ago


Petaling Jaya, Selangor, Malaysia DHL Germany Full time
Job Summary

We are seeking a seasoned Senior Specialist to join our HR Shared Services team. As a key contributor, you will be responsible for optimizing HR Employee Data Administration processes to deliver exceptional HR services.

Your primary responsibilities will include:

  • Designing and implementing delivery and quality standards for assigned HR Employee Data Administration processes.
  • Identifying and addressing patterns of errors and repetitive issues, and escalating complex problems for resolution.
  • Supporting other team members on recurring errors and issues related to specific assigned HR services.
  • Maintaining accurate reports and data related to assigned HR services, adhering to set standards and guidelines.

You will also be expected to engage with HR Partners and employees to gather insights and feedback on HR services rendered or needed, and share your findings with your supervisor.

In addition, you will foster effective relationships with vendors and HR Partners to facilitate issue resolution, and contribute to the success of HR Employee Data Administration's day-to-day activities.

Essential Requirements:

  • Bachelor's Degree in Human Resources or related field.
  • Prior experience in an HR Shared Service Centre environment.
  • Exceptional problem-solving and analytical skills.
  • Able to work effectively in a fast-paced environment.


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