Customer Service Team Lead
6 days ago
As a key member of the Frasers Group, we are seeking an exceptional Customer Service Team Leader to join our team. This role will provide leadership, coaching, and development opportunities for our customer service advisors to achieve targets and KPIs.
About the Role- Provide guidance and support to customer service advisors to ensure they meet productivity, quality, and adherence standards.
- Lead from the front as a role model, promoting colleague engagement, growth mindset, and ensuring the success of Frasers Group is at the forefront of all practices.
We are looking for someone who can think strategically, prioritize tasks effectively, and deliver results-driven outcomes. If you have experience managing teams, leading change initiatives, and driving business growth, we want to hear from you.
About UsFrasers Group is a dynamic and fast-paced organization with a passion for delivering exceptional customer experiences. We operate in various industries, including retail, sports, and lifestyle, and are committed to creating a workplace culture that values diversity, inclusion, and employee well-being.
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Customer Service Team Lead
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Customer Service Team Lead
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Customer Service Team Leader
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Sales Team Lead
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Administrative Team Lead
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Customer Experience Lead
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Support Team Lead
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Senior Team Lead
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Team Lead
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Service Sales Lead
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Team Lead
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IT Support Team Lead
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Customer Service Representative
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Team Lead
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Customer Experience Lead
5 days ago
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Payroll Team Lead
2 days ago
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Operations Team Lead
2 days ago
Petaling Jaya, Selangor, Malaysia MCC Label Full timeAbout UsMCC Label is a global leader in premium label solutions. Our purpose is to deliver the world's best label solutions that help our customers build their brands, while adding value to our employees, our shareholders, and the communities in which we operate.We are seeking a highly skilled Operations Team Lead to join our Shared Services Centre (SSC)...