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Administrative Team Lead

1 week ago

Petaling Jaya, Selangor, Malaysia Johnson Controls Full time
Job Summary:

The Administrative Team Lead is a critical role within our Service Operations team. This position oversees the administrative processes, ensuring seamless execution of non-book-bill activities.

  • Lead and mentor the Service Admin team, fostering a culture of continuous improvement and professional development.
  • Develop and implement standard operating procedures (SOPs) for efficient administrative workflows.
  • Oversee the procurement process for parts and subcontractor services, ensuring timely and accurate purchase requisitions are processed.

Key Responsibilities:

  • Manage the goods receipt process for third-party services, ensuring all incoming services and products are accurately recorded and accounted for in the system.
  • Ensure accurate and up-to-date maintenance of install base records, tracking service history and product details for all customer installations.
  • Collaborate with the Order to Cash team to ensure seamless execution of book-bill processes.

Requirements:

  • Diploma / Degree Holder
  • Strong attention to detail, along with analytical and problem-solving skills
  • Proficient in MS Office applications (Excel, Word, Outlook, PowerPoint)