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Game Operations Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Garena Remote Work Freelance Full time
Job Description

Kuala Lumpur-based role for an experienced individual contributor in Game Operations. The successful candidate will be responsible for operating and maintaining the daily operations of our gaming product, ensuring seamless performance and quality.

  • Key Responsibilities:
  • Configuration and quality assurance tasks across different offices
  • Collaboration with stakeholders to resolve product-related issues
  • Localization execution from English to Bahasa Melayu, including content creation and QA
  • Campaign planning and execution in Singapore, Malaysia, and Philippines to engage players and improve activeness
  • Investigation and analysis of product health performance and local user behavior through research
Requirements
  • Prior experience in QA or live operations in a tech company is preferred
  • Basic knowledge of the gaming industry in Malaysia, preferably familiar with popular games in the market
  • Native Bahasa Melayu speaker with proficient English reading, writing, and communication skills
  • Meticulous and analytical work with proven project management skills
  • Proficiency in Chinese language is a plus