Quality Assurance Manager
1 week ago
The Customer Service QA Analyst is responsible for monitoring and improving customer service quality, ensuring alignment with business objectives.
Key Accountabilities- Performance Management: Regularly monitor agent performance and ensure compliance to company standards and policies.
- Quality Development: Develop and implement in-house quality procedures, standards, and specifications.
- Customer Understanding: Assess customer requirements and ensure they are met.
- Data-Driven Insights: Analyze data to prepare regular management and technical reports, providing suggestions for improvement.
- Process Enhancement: Identify opportunities for improvement of QA workflow, work efficiency, work quality, and work innovation.
- Scorecard Analysis: Monitor and analyze CSAT and NPS data.
-
Quality Assurance Manager Leader
3 days ago
Subang Jaya, Selangor, Malaysia beBee Careers Full timeJob OverviewWe are seeking an experienced Quality Assurance Manager to oversee the quality management and administration of our operations. This role is responsible for establishing and maintaining a system for releasing or rejecting raw materials, intermediates, packaging, and labeling materials.ResponsibilitiesDevelop and implement a robust quality control...
-
Quality Assurance Specialist
6 days ago
Subang Jaya, Selangor, Malaysia beBee Careers Full timeJob DescriptionWe are seeking a highly skilled and experienced Quality Assurance Specialist to join our team. As a key member of our quality assurance department, you will be responsible for ensuring that our food suppliers meet the highest standards of safety and quality.Key ResponsibilitiesConduct regular supplier audits to ensure compliance with food...
-
Quality Assurance Specialist
7 days ago
Subang Jaya, Selangor, Malaysia beBee Careers Full timeThis role involves working closely with suppliers to ensure compliance with quality standards, safety regulations, and product specifications.Key ResponsibilitiesSupplier Auditing and Evaluation: Conduct audits to assess supplier performance, identify areas for improvement, and ensure compliance with quality and safety standards.Quality Control and...
-
Quality Assurance Professional
5 days ago
Subang Jaya, Selangor, Malaysia beBee Careers Full timeQuality Assurance SpecialistThis is an exciting opportunity to work as a Quality Assurance Specialist. In this role, you will be responsible for ensuring the highest product standards and tackling any issues that may arise.Key ResponsibilitiesConduct thorough supplier audits to ensure compliance with food safety and quality standards.Evaluate and monitor...
-
Quality Assurance Specialist
1 day ago
Subang Jaya, Selangor, Malaysia beBee Careers Full timeJob DescriptionWe are seeking a highly skilled Senior Executive to lead our quality assurance efforts. As a key member of our team, you will be responsible for ensuring compliance with food safety and hygiene practices, product quality, and regulatory requirements.Key ResponsibilitiesConduct regular internal audits at outlets to verify adherence to...
-
Subang Jaya, Selangor, Malaysia beBee Careers Full timeJob DescriptionThis is a role for an experienced professional to develop and implement quality assurance plans, conduct site inspections, and ensure compliance with relevant regulations.Responsibilities:Develop and implement quality assurance plans and procedures.Conduct site inspections and audits of construction activities.Ensure compliance with all...
-
Quality Assurance Specialist
5 days ago
Subang Jaya, Selangor, Malaysia beBee Careers Full timeThis is an exciting opportunity to work as a Quality Assurance Specialist. In this role, you will be responsible for ensuring the highest product standards and tackling any issues that may arise.Key ResponsibilitiesConduct supplier audits to ensure compliance with food safety and quality standards.Evaluate and monitor supplier performance, addressing any...
-
Executive, Quality Assurance
6 days ago
Subang Jaya, Selangor, Malaysia ZUS Coffee Full timeThis job is in Quality Assurance, focusing on supplier management and food safety. You might like this job because you'll work closely with suppliers to ensure high product standards and tackle any issues—making a direct impact on food qualityResponsibilitiesConduct approval and routine supplier audit to ensure compliance with food safety, quality...
-
Quality Assurance Coordinator
4 days ago
Subang Jaya, Selangor, Malaysia beBee Careers Full timeRole SummaryThis Quality Assurance Coordinator position is responsible for ensuring high-quality standards are met, identifying areas for improvement, and developing solutions to drive business growth.
-
quality assurance manager
7 days ago
Subang Jaya, Selangor, Malaysia The Origin Foods Full timeAdd expected salary to your profile for insightsResponsibilitiesResponsible for quality management and administration, quality plans and procedures set-up.To establish a system to release or reject raw materials, intermediates, packaging and labeling materials.To release finished goods for sales or distribution purpose after reviewing and evaluating the...