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Campaign Management Expert

1 week ago

Petaling Jaya, Selangor, Malaysia TaskUs Full time

About TaskUs: As a provider of outsourced digital services and next-generation customer experience, TaskUs helps fast-growing technology companies represent, protect, and grow their brands. We serve clients in sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

We pride ourselves on our People First culture, which has enabled us to expand our workforce to approximately 45,000 employees globally. With a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States, we strive to foster an inclusive environment and positive impact on the community.

Job Requirements:

The Director of Operations will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders, and Staff assigned to these programs. This role involves regular interactions with company departments, campaign team leaders, and senior management.

Key responsibilities include:

  1. Developing individual and team goals and implementing plans to carry out objectives.
  2. Maintaining an open line of communication between staff and senior management.
  3. Providing guidance and support to Operations Managers in meeting team & individual goals.
  4. Ensuring compliance with all established policies and procedures.