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Sales Support Specialist

2 weeks ago

Butterworth, Penang, Malaysia Eriks Apac Full time
Job Overview

Eriks Apac is seeking a highly motivated Sales Support Executive to join our team. The successful candidate will possess excellent communication skills, have a minimum of two years of experience in a relevant field, and be proficient in Microsoft Office products.

Responsibilities
  • Process sales orders promptly, providing order acknowledgments and tracking information to customers
  • Prepare Proforma Invoice/DTIN for the customer to prepare payment (if any)
  • Apply contract pricing to orders (if any), adhering to company pricing policies and negotiated payment terms
  • Create PO and send PO to suppliers
  • Follow up with supplier for order acknowledgment
  • Enter relevant info into SAP upon receipt of acknowledgement from suppliers
  • Coordinate with the Finance dept to ensure payments are made in time for prompt delivery from the supplier
  • Collaborate with the Operations and Production Teams to ensure timely fulfillment of urgent requests
  • Create part codes in IMS if no existing codes are available
  • Facilitate sample requests and submit them for approval as needed
  • Initiate credit note requisitions and complete GCM forms when required