Customer Loyalty Engagement Specialist
1 week ago
At Great Eastern, we are committed to delivering unique customer experiences through our loyalty programs. As a Customer Loyalty Engagement Specialist, you will play a crucial role in planning, executing, and managing marketing communications activities that drive customer engagement.
Job Responsibilities- Conceptualize and develop engaging artworks / visuals for different communication channels
- Prepare rough drafts and present ideas for contents with copywriting
- Develop and execute Digital and social media engagement contents
- Execute and manage merchant activities - merchant sponsorships, acquisition of Hero Offers, organizing roadshows and events
- Plan and execute merchant education, drive usage of mobile apps and merchant reporting
- Execute the development of merchant marketing collaterals with advertising agencies
- Assist in content and campaign management on merchant offers for Great Eastern Rewards App and e-newsletters
- Execute and manage corporate merchant activities – sponsorships, roadshows, workshops and events
- Plan, manage and execute Great Eastern Rewards Campaign setup and testing of campaign in MLEB system
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Customer Engagement Strategist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Petron Malaysia Full timePetron Malaysia is an emerging and rapidly evolving Asian oil company, part of Petron Corporation, the leading oil company in the Philippines.Job DescriptionThe Marketing Data Analyst will be responsible for converting technical data into actionable business recommendations, enhancing marketing strategies, and boosting customer engagement.Key...
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Key Account Specialist cum Trainer
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ocard Rewards & Loyalty (M) Sdn Bhd Full timeThis job is about being a Key Account Specialist cum Trainer for Ocard Rewards. You might like this job because you'll train merchants on loyalty programs, resolve issues, and provide feedback for program enhancement.The Key Account Executive/Trainer will play a pivotal role in ensuring the successful onboarding and training of merchants who have joined the...
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Customer Engagement Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia IBCS Group Full timeRole Summary:The Customer Engagement Specialist will be responsible for engaging with customers through outbound calls, identifying potential business opportunities, and converting them into new business leads.This role requires a high level of enthusiasm, energy, and a willingness to learn and take on new challenges.You will be working closely with our...
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Customer Engagement Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Deloitte PLT Full timeAs a Digital Marketing Strategist at Deloitte, you will be responsible for developing and executing comprehensive digital marketing strategies focused on loyalty and rewards. This role requires a talented and experienced professional with expertise in loyalty programs and customer retention strategies to drive impactful digital marketing initiatives for our...
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Associate, Customer Loyalty
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia GREAT EASTERN Full timeAssociate, Customer Loyalty (Marketing and Customer Management)GREAT EASTERN WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAs a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the...
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Marketing Director
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeAbout the Job:We are seeking a Marketing Director to lead our customer engagement initiatives. This role will be responsible for developing and executing marketing strategies that drive customer loyalty and retention.Key Responsibilities:Develop and implement marketing strategies that drive customer engagement and loyalty.Collaborate with cross-functional...
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Manager of Customer Loyalty
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full timeResponsibilitiesYou will be central to the transformation of our business model and will be a leader in challenging our status quo. Your responsibilities will include:Owning a problem space at the core of transforming and innovating our loyalty capabilities to better meet customer needs.Actively managing and engaging stakeholders across the business to...
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Loyalty and Rewards Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Deloitte PLT Full timeWe are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. At Deloitte Digital Southeast Asia, we strive to advise clients on how to deliver great customer experiences that create greater impact.This role presents an...
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Loyalty Program Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia GREAT EASTERN Full timeWe are looking for a highly skilled Loyalty Program Manager to join our team at Great Eastern. As a Loyalty Program Manager, you will be responsible for planning, executing and managing marketing communications activities that drive customer engagement.Key ResponsibilitiesWork with team members to plan, execute and manage marketing communications...
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Sales Growth Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ocard Rewards & Loyalty (M) Sdn Bhd Full timeJoin Ocard Rewards & Loyalty (M) Sdn Bhd as a Sales Growth Specialist and contribute to our mission of empowering offline businesses through innovative technology solutions.Job DescriptionAs a Sales Growth Specialist, you will be responsible for driving sales growth by identifying and pursuing new business opportunities, building strategic partnerships, and...
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Head of Customer Engagement
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full timeHead of Customer EngagementAIA is committed to helping our customers and the community live Healthier, Longer, Better Lives. As a Head of Customer Engagement, you will play a vital role in advancing this mission.Your key responsibility will be to lead the Customer Marketing unit, developing marketing campaigns and strategies to cross and upsell all insurance...
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Customer Engagement Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia CARSON TECHNOLOGY SDN Full timeAbout Us: CARSON TECHNOLOGY SDN is dedicated to providing exceptional services to our customers.Compensation Package: Up to RM6,000 per month, including basis salary, overtime pay, and benefits.Job Summary: As a Customer Success representative, you will play a crucial role in delivering high-quality services to our customers. Your primary responsibilities...
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Customer Engagement Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time**Job Summary**We are seeking a highly motivated SALES PERFORMANCE EXPERT to join our team at Minacs. As a sales expert, you will be responsible for developing and implementing sales strategies to drive business growth and increase revenue.You will work closely with cross-functional teams to identify opportunities and develop strategies to improve sales...
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Kuala Lumpur, Kuala Lumpur, Malaysia GREAT EASTERN Full timeGREAT EASTERN Malaysia is committed to delivering unique customer experiences through our loyalty programs. As a Digital Marketing and Customer Experience Specialist, you will play a crucial role in planning, executing and managing marketing communications activities that drive customer engagement.Job ResponsibilitiesConceptualize and develop engaging...
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Customer Loyalty and Retention Executive
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Elevate Marketing Services Full timeAbout the RoleThe Partner Relationship Manager plays a critical role in driving business growth and improving customer retention at Elevate Marketing Services. The successful candidate will have a proven track record of building and maintaining strong relationships with partners, analyzing data to identify opportunities, and collaborating with internal teams...
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Customer Engagement Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AECO Technologies (M) Full timeSales and Customer Support SpecialistWe are seeking a detail-oriented and customer-focused individual to join our team as a Sales and Customer Support Specialist. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service.Able to converse in basic English and Bahasa MalaysiaPreferably with sales...
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Customer Experience Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EPOS GLOBAL SOLUTIONS SDN BHD Full timeEmpower clients with cutting-edge tech and provide top-notch support as a key member of our team at EPOS GLOBAL SOLUTIONS SDN BHD.We are seeking a highly skilled Customer Service Specialist to join our dynamic team. As a Customer Service Specialist, you will be the face of our company, responsible for delivering exceptional customer experiences that drive...
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Head of Client Engagement
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeAbout the RoleThe Head of Client Engagement is a key position that requires a passionate and dedicated individual who can put the customer first in everything they do. As a champion for customer excellence, this person will build strong relationships with clients, drive customer loyalty, and contribute to the success of our business.
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Sales and Customer Engagement Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Berjaya Starbucks Coffee Company Sdn Bhd Full time**Job Description**Berjaya Starbucks Coffee Company Sdn Bhd is looking for a talented SALES AND CUSTOMER ENGAGEMENT SPECIALIST to join our team. As a key member of our sales team, you will be responsible for driving sales growth, building customer relationships, and enhancing the overall shopping experience.**Key Responsibilities:**Develop and implement...
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Customer Engagement Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Avanade Full timeYour RoleWe are seeking a skilled D365 Customer Engagement (CE) Developer to join our team. As a key member of our delivery team, you will be responsible for designing and implementing CRM solutions for our clients across all phases of our projects.In this role, you will work closely with clients and project teams to plan, design, build, test, and maintain...