Relationship Management Associate
1 week ago
Job Overview
Job Expert Group is seeking a dedicated professional to fill the role of a Mid-Senior level Full-time Customer Service and Product Management specialist. The successful candidate will be responsible for delivering exceptional customer service, managing client relationships, and improving knowledge base content.
Key Responsibilities
- Delivering Outstanding Customer Support
- Managing Client Relationships
- Analyzing Client Issues and Requests
- Enhancing Knowledge Base Content
- Improving Conversion and Retention Ratios
Requirements
- Bilingual in Thai and English
- Proven Experience in Similar Role
- Strong Communication and Interpersonal Skills
- Attention to Detail
- Problem-Solving Abilities
- Collaboration and Teamwork
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