Operations Management Lead

5 days ago


Shah Alam, Selangor, Malaysia Hong Leong Bank Full time
About Us

Hong Leong Bank is a leading financial services institution in Malaysia, offering a wide range of comprehensive and innovative financial solutions.

Our Approach

We strive to stay ahead of the dynamic changes in the service and financial landscape by embedding digital considerations and customer centricity in every aspect of our operations.

Key Responsibilities
  • Promote our banking and financial products to existing and potential customers.
  • Analyze customer needs and provide personalized solutions.
  • Maintain accurate records and reports on customer interactions and sales performance.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • Degree or diploma in a relevant field from a recognized institution.
  • A minimum of 4-5 years of experience in customer-facing roles or sales management.
  • Excellent communication, interpersonal, and problem-solving skills.


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