Application Engineer

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia SPERTON Malaysia - Where Great People Meet Full time
Key Responsibilities

The ideal candidate will possess hands-on application support experience in the banking industry, with technical expertise in Murex Datamart/Control-M.

Your key responsibilities will include:

  • Investigating production issues and responding according to SLAs
  • Managing user queries and providing timely support
  • Logging incident tickets and tracking progress
  • Fostering collaboration with System Engineers on server-level patches/upgrade as needed

Additionally, you will be expected to ensure system availability as per agreed-upon SLAs and perform daily end-of-day executions for supported applications.



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