Restaurant Operations Manager

7 days ago


Johor Bahru, Johor, Malaysia JOB ELITE TT AGENCY Full time

Job Summary:

  • Seeking candidates available to work a variety of shifts, including mornings and afternoons on weekdays and weekends.

    • Mondays: Morning, Afternoon
    • Tuesdays: Morning, Afternoons
    • Wednesdays: Mornings and Afternoons
    • Thursdays: Morning and Afternoon Shifts
    • Fridays: Morning and Afternoon Hours
    • Saturdays: Afternoon and Morning Shifts
  • A minimum of 2-3 years of relevant work experience is required for this role.

  • Candidates must have the necessary working rights for this position.

  • The expected salary range for this position is RM5,000 - RM6,000 per month.

Key Responsibilities:

  1. Oversee all aspects of restaurant operations to ensure seamless functioning and adherence to health and safety regulations.

  2. Manage operating costs, including wages, utilities, and supplier expenses, while ensuring compliance with company policies.

  3. Regularly inspect stores to maintain cleanliness, organization, and visual appeal.

  4. Recruit, train, and supervise staff, providing coaching, motivation, and performance evaluations while addressing any issues that arise.

  5. Develop strategies to achieve sales and profit goals while maintaining excellent customer service standards.

  6. Rapidly resolve customer complaints to enhance satisfaction and loyalty.

  7. Coordinate inventory processes, including stock ordering, replenishment, waste reduction, and rotation.

  8. Conduct thorough stock audits, collaborate with procurement teams, and verify supplies through quality control checks.

  9. Work closely with the marketing team to develop and execute promotions, monitor initiatives, and adjust strategies as needed.

  10. Analyze sales data, customer feedback, and market trends to identify growth opportunities.



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