Senior Executive in Client Partnerships
4 days ago
About NielsenIQ:
We are the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, we combined with GfK, bringing together the two industry leaders with unparalleled global reach.
Our Mission:
We exist to count everyone and systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
About the Job:
We are seeking a talented Strategic Account Development Lead to join our team. As a Client Growth Specialist, you will be responsible for driving commercial growth, ensuring high client satisfaction, and building strong relationships with clients.
Key Responsibilities:
Client Partnership & Commercial Success- DEVELOP STRATEGIC PARTNERSHIPS WITH CLIENTS by aligning with their goals and objectives.
- IDENTIFY NEW OPPORTUNITIES FOR GROWTH and develop account growth plans, stakeholder maps, and renewal strategies.
- LEAD CLIENT-FOCUSED PROJECTS, including co-creating client roadmaps and overseeing accurate and timely documentation of client information and files.
- ENSURE TIMELINES ARE MET AND REVISITED THROUGHOUT THE YEAR to accommodate changes.
- INFLUENCE IMPROVEMENT OPPORTUNITIES FOR TOOLS OR PROCESSES, collaborating with cross-functional teams.
Qualifications:
- EXPERIENCE: Minimum of 3 years in customer success, account management, or a related client-facing role.
- SKILLS: Strong analytical, strategic planning, and communication skills. Ability to manage complex client portfolios and identify growth opportunities.
- TECHNOLOGY: Proficiency in CRM systems (e.g., Dynamics, Skalin) and data analysis tools.
- CLIENT-CENTRIC APPROACH: A deep commitment to client success, with a proactive and solution-oriented mindset.
- ATTITUDE: Autonomous, looking for new challenges and accompanying the exploding e-commerce market is a real motivation for you.
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