Director of Client Relationships
4 days ago
This Senior Executive, Customer Success role at NielsenIQ offers a unique opportunity to drive commercial growth and maintain high client satisfaction. As a key member of our team, you will be responsible for building strong relationships with clients and driving business outcomes.
Key Responsibilities:- Client Partnership & Thought Leadership:
- Develop a deep understanding of client business objectives and challenges.
- Build strategic partnerships with clients to drive business growth and mutual success.
- Drive thought leadership initiatives to position the company as a trusted partner and industry expert.
- Commercial Success:
- Develop and implement account growth plans to increase revenue and drive business expansion.
- Identify new business opportunities and develop strategies to pursue them.
- Operational Excellence:
- Lead the development and implementation of client roadmaps to ensure successful outcomes and drive business growth.
- Manage and maintain accurate and up-to-date client information in internal systems.
- Innovation & Continuous Improvement:
- Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.
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